Alertness
As a health care professional you have to be alert and vigilant towards situations and patient care. The vocation was never expected to be a bed of roses. It takes more than just prescribing drugs. You need to be vigilant towards critical conditions. It is very important that the patient fully understands that you will be there no matter what. A health care professional is expected to take care of even the minutest of details. You cannot be indifferent towards the special care required as part of the treatment. The importance of alertness in the life of a health care professional is second to none.
While delivering prescribed treatment, you need to be sensitive towards many physical, mental and physiological issues that come up. Showing concern after the damage is done is of no help at all. Irrespective of whether the days drag on, you need to take or rather make the time at regular intervals, to establish recognition and required attention towards your patients. You are the one who has to interact with relatives, neighbors and friends on the sensitivity of the case and patient care required. You also need to stay alert towards conversations among the people in the peripheral. These could be interactions or silent observations, but once the patient enters the health care center, the responsibility is all yours.
Vigilance towards allergies, meals, and other particulars is very necessary. Every interaction should be able to restore the patients' faith at some level or the other. It is also very important to be mindful of what you say or how you react. This could generate panic or disgust in the patient. Similarly, you should also take the onus upon yourself to spread happiness and general sense of well being. You have to be very careful about what you are saying, especially in the case of sensitive adults, for all you know, what you talk about could end up making them feel worse than they are. Right from the time the patient is brought into the health care professional center, it is important to monitor mobility and tolerance.
Little things like extra minutes of waiting, an unkempt examining room and obstructions between moving from the reception, to the destination, could trigger the worst in a person. Making a light-hearted and very energetic effort does not cost anything at all and works much better than moving along thereafter like as if on a land mine. Many patients are even too ill to argue or express themselves. They are within a league of their own, but patients nevertheless.
Nothing works better than dutifully turning the scale in your favor. It is important to remember that even as far as profit goes, that patient has chosen your health care professional center over others, in the case of a walk in. In the case of an emergency, this is your chance to put everything learnt, practiced and experienced to work. At the end of the day, what counts is a feeling of satisfaction at a job well done.